Arma Members Login

Tel +44 (0)20 7978 2607

3rd Floor, 2–4 St George's Road,
Wimbledon, London SW19 4DP

Annual Report 2015-16 - An overview of our past year

5th December 2016|POSTED BY: Admin

2015-2016 was the first complete year of operation under the new self-regulatory regime ushered in by ARMA-Q, that is with accredited members, independent regulation, and member audits.

There is no doubt that ARMA is taking more responsibility for the conduct of its members, and this has focused our attention on ARMA's own governance and procedures. All of this has been necessary, and positive, and ARMA has matured as an organisation as a result.

This can only be to the good, and strengthens the ARMA brand which in the last year was, for the first time, the subject of targeted national advertising to raise awareness of our Association, and delivered very positive results in terms of responses and enquiries.

We remain committed to promoting ARMA's brand, the strength of which offers tangible commercial benefits to members.

ARMA has lost some members in the transition to our new regime, and rightly so – had we designed standards to which all members were already compliant we would have achieved little. But we also have some new members and further applications pending. The bar has been raised, and the sector recognises this.

During the year Noella Morton took up the role of Chief Operating Officer, and in April 2016 Nigel Glen joined us a Chief Executive Officer. Nigel is highly committed and very keen to develop the member benefits which ARMA provides.

We were very pleased to secure a year's extension of the Rt Hon Keith Hill's contract as Chair of the Regulatory Panel and have continued to benefit from Keith's considerable experience and judgement on all regulatory matters. Keith stepped down at our 2016 AGM and is succeeded by former housing minister, Sally Keeble.

We remain committed to furthering relations with other organisations and maintain close links with RICS, IRPM, ARHM, and LEASE among others. The year saw changes in personnel at DCLG and we are working to build relations with those newly responsible for leasehold legislation, although it seems unlikely there will be any significant changes promoted by Government in the near future.

We continue to be impressed by the regard in which the organisation is held in the sector as a whole, and also believe that we genuinely have cause to be impressed by our membership's responsible, committed and forward-thinking response to the challenges they face.

Click here to download a copy of our Annual Report 2015-2016.