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  • Welcome To ARMA

    ARMA is the leading trade association for residential managing agents in England & Wales. We promote high standards of leasehold management and professionalism through advice, training and guidance.

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Free advice documents available for download

Visit our Leasehold Library page for access to dozens of free advice documents.

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  • TC1: Introduction to Residential Property Management

    A one day training course for those new to the sector providing an overview of residential long leasehold management.

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    TC46: Basic Building Construction and Common Defects

    A one day course covering the basic structure of buildings to give you confidence in your professional reporting, advice and recommendations.

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  • TC50 Turning Round Troublesome Managements

    A one day interactive discussion forum enabling property managers to share experiences and solutions, learn from horror stories and should provide an effective checklist of what to look at and for when tendering for a management or considering whether to engage.

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    TC51 Property Transfer - Implications for Property Managers

    A one day training course enabling those involved with property transfers to read leases constructively and deal confidently and safely with the process to ensure a smooth transfer of the property to the purchaser.

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  • TC52 Utilities Purchasing, Plant and Equipment

    In the all consuming imperative to comply with the lease and the law, the practicalities of seemingly more mundane aspects of property management eg utilities purchasing, lift maintenance/repair, water hygiene management, pumps, sewers, drains, etc. can sometimes take second place. However, every property manager is, or should be, fully aware of the procedures, problems, pitfalls, Health & Safety/legislative requirements of maintaining and repairing plant and machinery, the near certainty that pumps, sewers and drains will give rise to problems at some stage – not to mention the challenges involved in placing contracts for the supply of gas, oil, electricity in a ‘volatile’ market. This one day highly interactive workshop addresses the following (NB all sessions have Q & A)

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    TC53 Construction (Design and Management) Regulations 2015/Working with Contractors

    These new regulations apply to all construction work and appear to place significant duties and responsibilities on managing agents - this one day course addresses these issues together with best practice for agents commissioning, procuring or managing construction works.

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  • TC36 Effective Debt Recovery

    Hosted by specialist service charge debt recovery solicitors and allowing participants to raise specific queries on the legal implications underpinning actions taken and procedures followed.

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    TC11: Residential Service Charge Accounts Guidance

    A one day interactive discussion forum addressing best practice for service charge accounting.

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