Association of Residential Managing Agents

Members' Area

W3: GDPR – DEALING WITH SUBJECT ACCESS REQUESTS

ARMA ONLINE TRAINING

As you are aware, we are all in unprecedented times. We know that the COVID-19 Pandemic will have an impact on people and companies on an unparalleled scale and exactly how it will unfold is still uncertain.

Recently imposed restrictions to daily life have forced us to quickly adopt different ways of working, learning and connecting with each other.

We know that social distancing measures will be in place for the foreseeable future and during this time ARMA has adapted its classroom training courses and will now offer them as live online training.

We are aware during these difficult times that training courses will need to be run to suit our members needs and rather than running a full-day course over one full-day we are running these over consecutive days to allow you to plan your day accordingly around this. Full details of the dates and times are provided on each course by selecting READ MORE/BOOK.

We are able to offer block bookings to members at a further discounted rate and also provide online in-house training courses for your staff. Please also contact us directly for further information on this: training@arma.org.uk

 

SYSTEM CHECK TO BE UNDERTAKEN:

In advance of all of our ARMA training courses we require you to undertake a check on the system requirements using this link https://support.goto.com/webinar/system-check-attendee

The reason for this is that it will help you avoid any connection issues for you prior to joining our training course. If this is not undertaken until the course commences you may experience technical issues which we may not be able to resolve for you once the training course has commenced.

COMPUTER AUDIO:

When the webinar begins, you will be connected to audio using your computer's microphone and speakers (VoIP).Please note that not all laptops have this ability and so we recommend that you use a headset if this should be the case as this will allow you to hear the webinar. 

Please make sure that you check if your computer has a microphone and speakers and if not please ensure that you have a headset that you can use. Please do not wait until the course commences before this is checked.

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Online-1 hour webinar

Date: 24/09/21 - 24/09/21

Duration: Online-1 hour webinar

Start Time: 10:00

End Time: 11:00

Price for Members of ARMA: £35.00+VAT

Price for Non-member: £60.00+VAT

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Description

GDPR gives individuals a variety of rights. One of those rights is a right of access, commonly referred to as subject access. Every data subject has the right to obtain a copy of their personal data, to help them understand how and why their data is being used, and to check that it is being used lawfully. In this webinar, we’ll explore what the right of access is, how a subject access request might be made, and how a managing agent should deal with any request.


Content

This webinar will cover the following areas: 

  • What the right of access is
  • What individuals are entitled to when making a subject access request
  • How a subject access request is made (and how to recognise it has been made)
  • Timeframes around complying 
  • What if the information requested contains data about other people? How should this be handled?
  • Circumstances in which a request can be refused
  • Consequences of non-compliance.


Audience

Data protection affects all organisations. All managing agents will be processing personal data, and should have policies, processes and procedures in place. Subject access is one aspect of an agent’s data protection compliance. This webinar is idea for those who have an overall responsibility for data protection in an organisation, and those handling subject access requests.

Level: Intermediate/Advanced/Refresher