Association of Residential Managing Agents

Members' Area



As you are aware, we are all in unprecedented times. We know that the COVID-19 Pandemic will have an impact on people and companies on an unparalleled scale and exactly how it will unfold is still uncertain.

Recently imposed restrictions to daily life have forced us to quickly adopt different ways of working, learning and connecting with each other.

We know that social distancing measures will be in place for the foreseeable future and during this time ARMA has adapted its classroom training courses and will now offer them as live online training.

We are aware during these difficult times that training courses will need to be run to suit our members needs and rather than running a full-day course over one full-day we are running these over consecutive days to allow you to plan your day accordingly around this. Full details of the dates and times are provided on each course by selecting READ MORE/BOOK.

We are able to offer block bookings to members at a further discounted rate and also provide online in-house training courses for your staff. Please also contact us directly for further information on this:



In advance of all of our ARMA training courses we require you to undertake a check on the system requirements using this link

The reason for this is that it will help you avoid any connection issues for you prior to joining our training course. If this is not undertaken until the course commences you may experience technical issues which we may not be able to resolve for you once the training course has commenced.


When the webinar begins, you will be connected to audio using your computer's microphone and speakers (VoIP).Please note that not all laptops have this ability and so we recommend that you use a headset if this should be the case as this will allow you to hear the webinar. 

Please make sure that you check if your computer has a microphone and speakers and if not please ensure that you have a headset that you can use. Please do not wait until the course commences before this is checked.

Technical issue FAQ Click Here


Back to Training

This is a workshop for Directors and Senior Managers of Managing Agents, Landlords and Management Companies who manage multi-occupied residential buildings, to explain the changes to fire safety and building regulations proposed as part of the Government’s Building a Safer Future Program. This course is led by Mark Snelling MCIOB RFaPS Grad IOSH (Health & Safety Consultant with ARMA) with Cassandra Zanelli (CEO Property Management Legal Services) Please Note: Due to a conflict in the trainer's diaries the session on the first day of this course, Wednesday the 19th, will be run 14:00 - 16:00. The subsequent days the sessions will be run 10:00am to 12:00pm


​​​​​​​Please Note: Due to a conflict in the trainer's diaries the session on the first day of this course, Wednesday the 19th, will be run 14:00 - 16:00. The subsequent days the sessions will be run 10:00am to 12:00pm

  • Changes to the Fire Safety (Regulatory Reform) Order 2005 introduced by the Fire Safety Bill;
  • Government’s proposals for reform of the building safety regulatory system as set out in the Building Safety Bill including the:
    • Assessment and management of building safety risks
    • Duties and responsibilities of the Accountable Person 
    • Role of the Building Safety Manager and the implications for Managing Agents
    • The safety case (the Golden Thread of Information) and information management
    • Residents’ responsibilities and access to flats
    • Residents’ voice
    • Recovery of Building Safety Charges

Although most of the requirements of the Building Safety Bill will apply to higher-risk buildings (multi-occupied residential buildings of 18m or more in height or more than 6 storeys) the changes proposed in the Fire Safety Bill will affect buildings containing two or more sets of domestic premises.

With clear proposals set out by the Government, can you afford to wait until new legislation arrives to review what you are doing?


This workshop is suitable for senior property managers/business heads who manage fire safety within their organisations, or are able to influence the way fire safety is managed within the organisation.

This course is a standalone course covering the implications of the forthcoming and new legislation however for those who need a more in-depth knowledge of the arrangements that are needed to manage fire safety in blocks ARMA provides TC62: Advanced Fire Safety Management for Residential Managing agents.

Course Level: Intermediate / Advanced