Association of Residential Managing Agents

Members' Area

TC92: Social Media Level 1


As you are aware, we are all in unprecedented times. We know that the COVID-19 Pandemic will have an impact on people and companies on an unparalleled scale and exactly how it will unfold is still uncertain.

Recently imposed restrictions to daily life have forced us to quickly adopt different ways of working, learning and connecting with each other.

We know that social distancing measures will be in place for the foreseeable future and during this time ARMA has adapted its classroom training courses and will now offer them as live online training.

We are aware during these difficult times that training courses will need to be run to suit our members needs and rather than running a full-day course over one full-day we are running these over consecutive days to allow you to plan your day accordingly around this. Full details of the dates and times are provided on each course by selecting READ MORE/BOOK.

We are able to offer block bookings to members at a further discounted rate and also provide online in-house training courses for your staff. Please also contact us directly for further information on this:



In advance of all of our ARMA training courses we require you to undertake a check on the system requirements using this link

The reason for this is that it will help you avoid any connection issues for you prior to joining our training course. If this is not undertaken until the course commences you may experience technical issues which we may not be able to resolve for you once the training course has commenced.


When the webinar begins, you will be connected to audio using your computer's microphone and speakers (VoIP).Please note that not all laptops have this ability and so we recommend that you use a headset if this should be the case as this will allow you to hear the webinar. 

Please make sure that you check if your computer has a microphone and speakers and if not please ensure that you have a headset that you can use. Please do not wait until the course commences before this is checked.

Technical issue FAQ Click Here

Online Webinar (1/2 Day)

Date: 06/11/20 - 06/11/20

Duration: 2 Hours on 1 day

Start Time: 10:00

End Time: 12:00

Price for Members of ARMA: £60.00+VAT

Price for Non-member: £100.00+VAT

Book a Place


Back to Training

A half day social media training workshop addressing basic social media practise for businesses, to help you understand more about the world of social media marketing and how it can help your business


What the course covers:

• Understand what social media is and how you should use it for your business

• Gain an insight into the most popular social media platforms – Twitter, Facebook, LinkedIn and Instagram

• Explore the advantages and disadvantages of utilising each platform

• Learn about the importance of having a voice on social media and the benefits it can bring to your business in terms of brand awareness and customer service

• Understand the importance of optimising your profile set up and getting it right the first time • Explore basic do’s and don’ts. You have the opportunity to discuss what you have learned and ask questions with the session leader.


This training workshop is geared towards beginners and/or those who have no experience or little understanding of how to use social media. Attendees may be engaging in a small level of social activity, not doing any, or simply want to learn the best practice for their business to take forward. As a guide, this workshop is ideal for small business owners and/or managing directors as well as team members, keen to establish an online marketing presence and raise the business profile