Association of Residential Managing Agents

Members' Area



As you are aware, we are all in unprecedented times. We know that the COVID-19 Pandemic will have an impact on people and companies on an unparalleled scale and exactly how it will unfold is still uncertain.

Recently imposed restrictions to daily life have forced us to quickly adopt different ways of working, learning and connecting with each other.

We know that social distancing measures will be in place for the foreseeable future and during this time ARMA has adapted its classroom training courses and will now offer them as live online training.

We are aware during these difficult times that training courses will need to be run to suit our members needs and rather than running a full-day course over one full-day we are running these over consecutive days to allow you to plan your day accordingly around this. Full details of the dates and times are provided on each course by selecting READ MORE/BOOK.

We are able to offer block bookings to members at a further discounted rate and also provide online in-house training courses for your staff. Please also contact us directly for further information on this:



In advance of all of our ARMA training courses we require you to undertake a check on the system requirements using this link

The reason for this is that it will help you avoid any connection issues for you prior to joining our training course. If this is not undertaken until the course commences you may experience technical issues which we may not be able to resolve for you once the training course has commenced.


When the webinar begins, you will be connected to audio using your computer's microphone and speakers (VoIP).Please note that not all laptops have this ability and so we recommend that you use a headset if this should be the case as this will allow you to hear the webinar. 

Please make sure that you check if your computer has a microphone and speakers and if not please ensure that you have a headset that you can use. Please do not wait until the course commences before this is checked.

Technical issue FAQ Click Here

Online - 6 hours (3 hours each day)

Date: 06/12/21 - 07/12/21

Duration: Online - 6 hours (3 hours each day)

Start Time: 09:30

End Time: 12:30

Price for Members of ARMA: £100.00+VAT

Price for Non-member: £175.00+VAT

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A 6-hour course being run over 2 consecutive days (3-hours per day) for directors of Residents’ Management Companies (RMC) and Right to Manage (RTM) Companies who have responsibility for fire safety management in residential blocks of flats.


The course covers fire safety management in residential blocks of flats. For Directors of high-rise buildings there will be a separate half-day course covering the particular requirements for managing fire safety in high-rise residential blocks of flats. To attend that course you must have previously completed this course.
The course explains the guidance given in ARMA’s ‘Fire Safety Management in Flats’ publication and directors’ duties, responsibilities and liability under current fire safety legislation.

(ARMA has issued a ‘Fire Safety Management in Flats’ Guidance Note to share best practice with professional Fire Safety personnel involved in the residential leasehold sector, including managing agents, developers and landlords. which has been produced in line with statutory guidance and industry best practice and independently reviewed by Hampshire Fire and Rescue Service, ARMA’s Primary Authority Partner.

What the course covers:

  • Directors’ duties, responsibilities and liability under current fire safety legislation
  • The broad requirements of current fire safety legislation including the Regulatory Reform (Fire Safety) Order 2005, the Building Regulations Part B Fire Safety, and the fire safety requirements of the Housing Act 2004
  • The required elements of a compliance system to manage fire safety in residential blocks of flats 
  • Working with a managing agent to manage fire safety, and
  • The law relating to flat front doors and the duty to maintain them
  • The various leasehold and legal tools that can be used to enforce leaseholder fire safety compliance.


This training course is primarily aimed at RMC/RTM Directors

For Members of ARMA we will allow the Members rate to be paid for any RMC and RTM Co. Directors wishing to attend this course.

Please contact providing your company name and information of delegates to attend and a code will be supplied upon request.