Association of Residential Managing Agents

Members' Area

TC85: Commercial Drone Pilot Operation (CAA-Approved)


As you are aware, we are all in unprecedented times. We know that the COVID-19 Pandemic will have an impact on people and companies on an unparalleled scale and exactly how it will unfold is still uncertain.

Recently imposed restrictions to daily life have forced us to quickly adopt different ways of working, learning and connecting with each other.

We know that social distancing measures will be in place for the foreseeable future and during this time ARMA has adapted its classroom training courses and will now offer them as live online training.

We are aware during these difficult times that training courses will need to be run to suit our members needs and rather than running a full-day course over one full-day we are running these over consecutive days to allow you to plan your day accordingly around this. Full details of the dates and times are provided on each course by selecting READ MORE/BOOK.

We are able to offer block bookings to members at a further discounted rate and also provide online in-house training courses for your staff. Please also contact us directly for further information on this:



In advance of all of our ARMA training courses we require you to undertake a check on the system requirements using this link

The reason for this is that it will help you avoid any connection issues for you prior to joining our training course. If this is not undertaken until the course commences you may experience technical issues which we may not be able to resolve for you once the training course has commenced.


When the webinar begins, you will be connected to audio using your computer's microphone and speakers (VoIP).Please note that not all laptops have this ability and so we recommend that you use a headset if this should be the case as this will allow you to hear the webinar. 

Please make sure that you check if your computer has a microphone and speakers and if not please ensure that you have a headset that you can use. Please do not wait until the course commences before this is checked.

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Back to Training

Drone technology has revolutionised property management over the last few years. They are used now for tasks such as inspecting roofs, surveying elevated surfaces, documenting construction projects and even for virtual tours and photography to market the property.


*** Please email Steve Blair (  to book your place - if you are an ARMA member use code ARMA10 for 10% discount***

If you want to start using drones as part of your property business in the UK, you will need to gain a Permission for Commercial Operations from the Civil Aviation Authority (CAA). ARMA has partnered with COPRTZ, the commercial drone experts, offering a CAA approved Drone Training Course which will allow you to gain the skills, knowledge and experience needed to apply for your Permission for Commercial Operations (PfCO) from the CAA. (otherwise known as a drone licence).  

COPTRZ fully approved CAA Drone Training Course takes place over four days and includes a pre-course study guide, ground school theory, a theory test, flight test and operations manual review.

Day 1-2: Ground School

The first two days of the COPTRZ CAA Drone Training Course will cover your theory learning and theory assessment. Your trainer will take you through the full 8 modules required by the CAA, after which you will complete a multiple choice examination.

Ground School modules:

  • UAS Airspace Operating Principles
  • Airmanship & Aviation Safety
  • Air Law & Responsibilities
  • Meteorology
  • Navigation Charts   
  • Human Factors
  • Aircraft Knowledge
  • Operating Procedure

Day 3: Flight Planning & Operations Manual

The third day of the course covers everything you need to do to plan for a live job. It will also offer you an insight into getting your commercial drone business off the ground. Your trainer will walk you through the process of completing pre-flight planning, safe setup and site surveying. They will also talk you through the flight assessment process.

Day 4: Flight Test

The final day is your flight test where you will complete a set of manoeuvres before a COPTRZ trainer and answer questions about your drone.


This course is for residential property managers who have little/no experience of drone piloting, but wish to incorporate drones into their workflow to assist in property management, as well as other property professionals, including surveyors, maintenance, landscaping and roofing contractors, who need to perform site-wide or roof inspections.