Association of Residential Managing Agents

Members' Area

TC76: PRACTICAL HR FOR LINE MANAGERS – RECRUITMENT AND RETENTION

LONDON - ARMA OFFICES SW19 4DP

Date: 26/03/19

Duration: 7 hours

Start Time: 09:30

End Time: 05:00

Price for Members of ARMA: £195.00+VAT

Price for Non-member: £270.00+VAT

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Description

This is a full-day classroom-based training session for any managers who are responsible for recruiting and managing staff. We use real life practical property examples to improve your understanding of the basics of HR best practice in order to maximise staff performance and ensure they are legally compliant.


Content

What the course covers: 

• Essential interviewing skills

• Job descriptions and person specifications

• Preparing interview structure and questions

• Questioning and probing

• Alternative recruitment solutions

• Implications of ineffective onboarding

• Performance reviews and appraisals

• ‘What makes your team tick’; major motivational theories. 


Audience

This course is suitable for both newly appointed and current line managers wanting to gain a thorough and practical understanding of the employee life-cycle.