Association of Residential Managing Agents

Members' Area



After careful monitoring of the development and the spread of Covid-19 taking into account the health and safety of our members and employee’s, we at ARMA have taken the decision to suspend all training courses with immediate effect until the end of April 2020.

For those who have booked places to attend our training courses we will refund payment back to the card used at the time of booking.

New courses dates for all our training courses will be arranged in due course, and we will circulate these by the usual means which does mean that you will need to re-book to attend the training courses.

I am sure that you will also support us in this difficult decision that we at ARMA needed to prioritise the health and safety of all and minimise the spread of the virus.

Please accept our sincere apologies for any inconvenience this may cause

Should you have any further queries please contact us at


Back to Training

Being a property manager is a demanding job; on any given day you can be required to demonstrate a variety of skills and knowledge. In this interactive legal workshop, we’ll explore some of the common legal challenges that you might face and how to deal with them. This workshop will be based around a fictional block and a copy of its specimen lease and Articles of Association will be provided to all delegates for ‘pre-reading’.


• Understanding the decision making powers of management companies (including RTM and RMCs) on the appointment of agents

• New development action points – what you need to be looking out for in the lease and articles of association so you can add to your building ‘manual’

• Airbnb subletting – is it a breach and what can you do?

• Alterations – how to handle the request and deal with the paperwork

• Arrears recovery – looking at the lifecycle of a typical arrears case so you can manage your client’s expectations

• Assignment of a lease – what needs to happen and how do you do it

• Preparing for your evening AGM – understanding management companies, including decision making, appointment (and retirement) of directors, record keeping, etc.


This course is ideal for those new to block management and for property assistants moving onto portfolio management who have some knowledge of the legal framework governing residential long leasehold management but who need to become familiar with the essential information needed to safely and efficiently assist or manage a portfolio.

This course would also be suitable for those in lettings moving into residential leasehold management.