Association of Residential Managing Agents

Members' Area



As you are aware, we are all in unprecedented times. We know that the COVID-19 Pandemic will have an impact on people and companies on an unparalleled scale and exactly how it will unfold is still uncertain.

Recently imposed restrictions to daily life have forced us to quickly adopt different ways of working, learning and connecting with each other.

We know that social distancing measures will be in place for the foreseeable future and during this time ARMA has adapted its classroom training courses and will now offer them as live online training.

We are aware during these difficult times that training courses will need to be run to suit our members needs and rather than running a full-day course over one full-day we are running these over consecutive days to allow you to plan your day accordingly around this. Full details of the dates and times are provided on each course by selecting READ MORE/BOOK.

We are able to offer block bookings to members at a further discounted rate and also provide online in-house training courses for your staff. Please also contact us directly for further information on this:



In advance of all of our ARMA training courses we require you to undertake a check on the system requirements using this link

The reason for this is that it will help you avoid any connection issues for you prior to joining our training course. If this is not undertaken until the course commences you may experience technical issues which we may not be able to resolve for you once the training course has commenced.


When the webinar begins, you will be connected to audio using your computer's microphone and speakers (VoIP).Please note that not all laptops have this ability and so we recommend that you use a headset if this should be the case as this will allow you to hear the webinar. 

Please make sure that you check if your computer has a microphone and speakers and if not please ensure that you have a headset that you can use. Please do not wait until the course commences before this is checked.

Technical issue FAQ Click Here

Online - 3 Hours - 1 Day

Date: 05/04/22 - 05/04/22

Duration: 3 Hour Webinar

Start Time: 09:30

End Time: 12:30

Price for Members of ARMA: £60.00+VAT

Price for Non-member: £100.00+VAT

Book a Place


Back to Training

Time management is a term that we often use but, we can’t actually ‘manage’ time. We can’t slow it down or speed it up. However, what we can do is understand how to use our time more effectively to be more productive and get more ‘stuff’ done.


When we feel on top of things we feel more in control and that makes us feel good. However, many of us often feel like we are not in the driver’s seat of our own time and that can lead to demotivation and increased stress and anxiety. 

  • Do you constantly wish there were more hours in the day?
  • Are you struggling with your work/life balance?
  • Do you feel like a slave to your inbox?
  • Are you a perfectionist?
  • Do you only respond to the person who shouts the loudest?
  • Do you feel like you’re drowning in work?
  • Do you find it hard to stay focused?
  • Are you constantly missing deadlines?
  • Do you want to be more productive with your time?

If you have answered yes to any of the above, then this course is for you!

This practical and highly engaging half-day course provides delegates with a range of tools and techniques to use time more effectively, providing significant benefits to work output, mental well-being, work-life balance and motivation.

What the course covers:

  • Understanding how we think about time
  • Effective prioritising, planning and structuring work
  • Managing the expectations of others
  • Choosing the right communication tools for the right job 
  • Overcoming procrastination
  • Managing distractions
  • Inbox management
  • Tackling perfectionism
  • Minimizing interruptions
  • Decision making techniques


This half day course is suitable for anyone at any level who wants to develop their time management. 

Level: Beginners / Intermediate / Advanced / Refresher