Association of Residential Managing Agents

Members' Area

Training Courses

Comprehensive training in residential leasehold management

ARMA ONLINE TRAINING

As you are aware, we are all in unprecedented times. We know that the COVID-19 Pandemic will have an impact on people and companies on an unparalleled scale and exactly how it will unfold is still uncertain.

Recently imposed restrictions to daily life have forced us to quickly adopt different ways of working, learning and connecting with each other.

We know that social distancing measures will be in place for the foreseeable future and during this time ARMA has adapted its classroom training courses and will now offer them as live online training.

We are aware during these difficult times that training courses will need to be run to suit our members needs and rather than running a full-day course over one full-day we are running these over consecutive days to allow you to plan your day accordingly around this. Full details of the dates and times are provided on each course by selecting READ MORE/BOOK.

We are able to offer block bookings to members at a further discounted rate and also provide online in-house training courses for your staff. Please also contact us directly for further information on this: training@arma.org.uk

 

SYSTEM CHECK TO BE UNDERTAKEN:

In advance of all of our ARMA training courses we require you to undertake a check on the system requirements using this link https://support.goto.com/webinar/system-check-attendee

The reason for this is that it will help you avoid any connection issues for you prior to joining our training course. If this is not undertaken until the course commences you may experience technical issues which we may not be able to resolve for you once the training course has commenced.

COMPUTER AUDIO:

When the webinar begins, you will be connected to audio using your computer's microphone and speakers (VoIP).Please note that not all laptops have this ability and so we recommend that you use a headset if this should be the case as this will allow you to hear the webinar. 

Please make sure that you check if your computer has a microphone and speakers and if not please ensure that you have a headset that you can use. Please do not wait until the course commences before this is checked.

Technical issue FAQ Click Here

Key

Beginner Level
Intermediate Level
Advanced Level

In-House Courses

We can run most of our courses in-house.
For further information email Diana West or call her on 020 7978 2607.

ARMA has an extensive professional training programme that covers all areas of residential leasehold management, legal, health & safety, accounting, insurance, RMC/RTM company management, site staff, human resources and general interest. Beginner, intermediate, advanced and refresher levels are available so there is something for everyone.

We have also created career pathways for staff in the block management sector and for people wishing to move from lettings into block management.

You can view all of our training courses below and in our Training Programme brochure

You can book our training below.

Filter Displayed Training Courses

TC1 Introduction to Residential Property Management

About

A 6-hour course being be run over 3 consecutive days (2-hours per day) by ARMA’s Technical Officer, for those new to residential leasehold property management. It will provide an overview of the controls and processes required to effectively manage a leasehold block.

On-line (3 day webinar)

— 06/10/20

Read More / Book

TC39 READING LEASES

About

A 6-hour course being be run over 2 consecutive days (3-hours per day) where you will be learning to read leases constructively and understanding the practical application of the principles.

On-line (2 day webinar)

— 19/08/20

On-line (2 day webinar)

— 30/09/20

Read More / Book

TC59: MANAGING YOUR FIRST PORTFOLIO – LEGAL WORKSHOP

About

A 6-hour course being be run over 4 consecutive days (1.5-hours per day). Being a property manager is a demanding job; on any given day you can be required to demonstrate a variety of skills and knowledge. In this interactive legal workshop, we’ll explore some of the common legal challenges that you might face and how to deal with them. This workshop will be based around a fictional block and a copy of its specimen lease and Articles of Association will be provided to all delegates for ‘pre-reading’.

On-line (4 day webinar)

— 24/08/20

On-line (4 day webinar)

— 19/10/20

Read More / Book

TC27 The Procedural and Technical Issues of Section 20

About

A 6-hour course being be run over 3 consecutive days (2-hours per day) covering the requirements and procedures of Section 20 (qualifying works and qualifying long term agreements), exemptions, OJEU Public Notices and the growing body of Case Law.

On-line (3 day webinar)

— 11/08/20

On-line (3 day webinar)

— 15/09/20

On-line (3 day webinar)

— 13/10/20

Read More / Book

TC62: FIRE SAFETY MANAGEMENT (SENIOR LEVEL) FOR RESIDENTIAL MANAGING AGENTS

About

A 7.5-hour course being be run over 3 consecutive days (2.5-hours per day) for directors and senior managers who undertake and are responsible for fire safety management. Note this course will not enable you to: • Provide safety assistance as required by Regulation 18 of the Regulatory Reform (Fire Safety) Order 2005 • Undertake a fire risk assessment as required by Regulation 9 of the Regulatory Reform (Fire Safety) Order 2005.

On-line (3 day webinar)

— 02/09/20

Read More / Book

TC66: INTRODUCTION TO FIRE SAFETY FOR PROPERTY MANAGERS

About

A 6-hour course being be run over 3 consecutive days (2-hours per day). This course is provided for block managers looking to learn the basics of fire safety for residential buildings. It gives basic information for managing the fire risks of common parts of blocks of flats and delves in to the essential grounding of the Regulatory Reform (Fire Safety) Order 2005. At the end of this course, you will understand who is responsible for what and why in terms of fire safety and will have a basic knowledge of the changes happening in this all-important area of block management.

On-line (3 day webinar)

— 08/09/20

Read More / Book

TC37: RIGHT TO MANAGE: THE PROCESS AND THE PITFALLS

About

A 6-hour course being be run over 3 consecutive days (2-hours per day) The Commonhold and Leasehold Reform Act 2002 provides another route for leaseholder empowerment and a method for taking control of a building. But the simple process envisaged by the Act has not come to pass and technical problems and pitfalls aplenty exist to catch the unwary. Moreover, the process of acquisition of management functions and the extent of those functions is not as user-friendly as property managers or leaseholders might wish. This one-day course deals with both the legal process and the practical issues arising from RTM claims.

On-line (3 day webinar)

— 06/10/20

Read More / Book

TC84: DEVELOPING LEADERSHIP

About

This interactive and engaging 6-hour course being be run over 3 consecutive days (2-hours per day), covers practical solutions to today’s leadership challenges and the resources to develop resilient, engaged and trusting teams.

On-line (3 day webinar)

— 30/09/20

Read More / Book

TC88: ARE YOU A PROPERTY MANAGER WITH PARTY WALL HEADACHES? - HALF DAY COURSE

About

Since it came into force, the Party Wall Act has caused some headaches for property managers. Whether you’re planning to undertake works, or are on the receiving end of a Party Wall Notice, property managers need to understand the implications, timescales and obligations. This interactive half-day course is designed to equip property managers with the knowledge and confidence they need to deal with Party Wall matters.

On-line (1 day webinar)

— 22/09/20

Read More / Book

TC98: GRANTING CONSENT AND LICENCES TO ALTER - HALF DAY COURSE

About

Property managers dealing with leasehold properties will often be faced with situations where a leaseholder has asked for permission to carry out work to their flat, or to sub-let the flat to another person, or even for permission to have an animal in the property. They will also have to deal with cases where a leaseholder has not asked for permission but has just gone ahead and done something forbidden by their lease. Knowing when permission is required and the basis for giving or refusing consent is an important part of residential leasehold management.

On-line (1 day webinar)

— 18/09/20

On-line (1 day webinar)

— 28/10/20

Read More / Book

TC99: AN UPDATE ON THE GOVERNMENT’S BUILDING A SAFER FUTURE PROGRAMME - HALF DAY COURSE

About

A half-day workshop for directors and senior managers of managing agents, landlords and management companies who manage multi-occupied residential buildings, to explain the changes to fire safety and building regulations proposed as part of the Government’s Building a Safer Future Programme. This course is led by Mark Snelling, MCIOB RFaPS Grad IOSH (Health & Safety Advisor with ARMA).

On-line (1 day webinar)

— 02/09/20

Read More / Book

W7: FAÇADE FIRE SAFETY

About

A 90-minute, CPD certified training session to give a specialist introduction to façade issues, the current situation, process and remediation solutions.

On-line (1 day webinar)

— 24/09/20

Read More / Book