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Training Courses
Comprehensive training in residential leasehold management
ARMA ONLINE TRAINING
As you are aware, we are all in unprecedented times. We know that the COVID-19 Pandemic will have an impact on people and companies on an unparalleled scale and exactly how it will unfold is still uncertain.
Recently imposed restrictions to daily life have forced us to quickly adopt different ways of working, learning and connecting with each other.
We know that social distancing measures will be in place for the foreseeable future and during this time ARMA has adapted its classroom training courses and will now offer them as live online training.
We are aware during these difficult times that training courses will need to be run to suit our members needs and rather than running a full-day course over one full-day we are running these over consecutive days to allow you to plan your day accordingly around this. Full details of the dates and times are provided on each course by selecting READ MORE/BOOK.
We are able to offer block bookings to members at a further discounted rate and also provide online in-house training courses for your staff. Please also contact us directly for further information on this: training@arma.org.uk
SYSTEM CHECK TO BE UNDERTAKEN:
In advance of all of our ARMA training courses we require you to undertake a check on the system requirements using this link https://support.goto.com/webinar/system-check-attendee
The reason for this is that it will help you avoid any connection issues for you prior to joining our training course. If this is not undertaken until the course commences you may experience technical issues which we may not be able to resolve for you once the training course has commenced.
COMPUTER AUDIO:
When the webinar begins, you will be connected to audio using your computer's microphone and speakers (VoIP).Please note that not all laptops have this ability and so we recommend that you use a headset if this should be the case as this will allow you to hear the webinar.
Please make sure that you check if your computer has a microphone and speakers and if not please ensure that you have a headset that you can use. Please do not wait until the course commences before this is checked.
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In This Section
Key
In-House Courses
We can run most of our courses in-house.
For further information email our training department or call 020 7978 2607.
ARMA has an extensive professional training programme that covers all areas of residential leasehold management, legal, health & safety, accounting, insurance, RMC/RTM company management, site staff, human resources and general interest. Beginner, intermediate, advanced and refresher levels are available so there is something for everyone.
We have also created career pathways for staff in the block management sector and for people wishing to move from lettings into block management.
You can view all of our training courses below and in our Training Programme brochure
You can book our training below.
Filter Displayed Training Courses
TC1: INTRODUCTION TO RESIDENTIAL PROPERTY MANAGEMENT
About
A 6-hour course being run over 3 days (2-hours per day) by ARMA’s Technical Officer, for those new to residential leasehold property management. It will provide an overview of the controls and processes required to effectively manage a leasehold block.
Online 17-19 Nov 6-hrs (2 hours each day)
— 17/11/21 - 19/11/21 [Sold Out]
Online 15-17 Dec 6-hrs (2 hours per day)
— 15/12/21 - 17/12/21 [Limited]
TC39 READING LEASES
About
A 6-hour course being be run over 2 consecutive days (3-hours per day) where you will be learning to read leases constructively and understanding the practical application of the principles.
Online-6 hours (3 hours per day)
— 18/10/21 - 19/10/21 [Limited]
Online-6 hours (3 hours per day)
— 08/12/21 - 09/12/21
TC11: Residential Service Charge Accounts Guidance
About
A 2 day interactive webinar discussion addressing best practice for service charge accounting.
Online-6 hours (3 hours per day)
— 01/12/21 - 02/12/21
TC53: MANAGING CONTRACTORS AND IMPLEMENTING CDM 2015
About
A 6 hour course covering a managing agents’ duties under the Health and Safety at Work etc. Act 1974 when instructing or employing contractors and the duties under the Construction (Design and Management) Regulations 2015 when the work ‘requires construction skills and uses construction materials’. It will help you understand your legal duties and will explain what actions you need to take to comply with those duties. Please note that this course will not address Section 20 issues which are the subject of a separate course.
Online 6 hours (3 hours per day)
— 22/11/21 - 23/11/21
TC59: MANAGING YOUR FIRST PORTFOLIO – LEGAL WORKSHOP
About
A 6-hour course being be run over 3 consecutive days (2-hours per day). Being a property manager is a demanding job; on any given day you can be required to demonstrate a variety of skills and knowledge. In this interactive legal workshop, we’ll explore some of the common legal challenges that you might face and how to deal with them. This workshop will be based around a fictional block and a copy of its specimen lease and Articles of Association will be provided to all delegates for ‘pre-reading’.
Online - 6 hours (2 hours per day)
— 26/10/21 - 28/10/21 [Limited]
TC27 The Procedural and Technical Issues of Section 20
About
A 6-hour course being be run over 3 consecutive days (2-hours per day) covering the requirements and procedures of Section 20 (qualifying works and qualifying long term agreements), exemptions, OJEU Public Notices and the growing body of Case Law.
Online 6 hours (2 hours per day)
— 03/11/21 - 05/11/21 [Limited]
TC62: FIRE SAFETY MANAGEMENT (SENIOR-LEVEL) FOR RESIDENTIAL MANAGING AGENTS
About
This course is for directors and senior managers responsible for fire safety management in residential blocks of flats. The course explains the guidance given in ARMA’s Fire Safety Management in Flats publication and provides leasehold and legal tools that can be used to enforce leaseholder fire safety compliance.
Online 6 hours (2 hours each day)
— 20/10/21 - 22/10/21 [Limited]
TC55: INTRODUCTION TO GENERAL HEALTH AND SAFETY FOR PROPERTY MANAGERS
About
A 6-hour course being run over 2 consecutive days (3-hours per day). This course is designed to introduce new entrants to the sector to the minimum Health & Safety knowledge essential to their career path. This course is not intending to turn beginners or new on-site staff into Fire Safety Risk Assessors, CDM experts, etc. merely to furnish them with the awareness to perform the day job safely and give comfort to their employers.
Online 6 hours (3 hours per day)
— 01/11/21 - 02/11/21
TC37: RIGHT TO MANAGE: THE PROCESS AND THE PITFALLS
About
A 6-hour course being be run over 2 consecutive days (3-hours per day) The Commonhold and Leasehold Reform Act 2002 provides another route for leaseholder empowerment and a method for taking control of a building. But the simple process envisaged by the Act has not come to pass and technical problems and pitfalls aplenty exist to catch the unwary. Moreover, the process of acquisition of management functions and the extent of those functions is not as user-friendly as property managers or leaseholders might wish. This one-day course deals with both the legal process and the practical issues arising from RTM claims.
Online 6 hours (3 hours per day)
— 15/11/21 - 16/11/21
TC83 : DEVELOPING RESILIENCE
About
This practical and highly engaging 6-hour course being run over 3 consecutive days (2-hours per day) provides delegates with a range of tools and techniques to develop and maintain their own resilience, providing significant benefits to mental, physical and emotional well-being.
Online-6 hours (2 hours per day)
— 08/11/21 - 10/11/21
W2: LEASEHOLD ASSIGNMENT: WHO’S LIABLE FOR THE ARREARS?
About
Leasehold properties change hands on a regular basis. If there are service charges which haven’t been settled, what happens to those arrears on any sale, transfer or disposition? Who should be pursued: the outgoing leaseholder or the incoming one? And what procedure can (and should) be followed? In this webinar, we’ll explore the practicalities of dealing with arrears of service charges when leasehold properties are assigned.
Online - 1 hour webinar
— 29/11/21 - 29/11/21
W9: DEALING WITH PROPERTY TRANSFERS
About
During the life of a lease, the leasehold interest is likely to be sold, transferred or otherwise disposed of. And the lease will set out the requirements that outgoing (and incoming) lessees need to adhere to. In this webinar we’ll explore the typical requirements found in leases, and consider how managing agents should approach and enforce compliance with those requirements.
Online - 1 hour webinar
— 29/11/21 - 29/11/21
TC102: COMPANY DIRECTORS AND SECRETARIAL DUTIES AND RESPONSIBILITIES
About
Residents’ Management Companies and RTM companies are subject to the same rules and regulations as all other limited companies in England and Wales. This online training course highlights the key responsibilities and duties of Company Secretaries and Directors in relation to RMCs and RTM companies.
Online - 6 hours (3 hours per day)
— 25/11/21 - 26/11/21
W11 DEALING WITH SECTION 20B: THE “18 MONTH RULE”
About
There are a raft of contractual and statutory restrictions on the recovery of service charges, and failures to comply can result in lessees withholding payment of service charges. In some cases, the effects are suspensory and failures can be corrected. In other cases, failures are fatal to the recovery of those service charges. Failing to comply with Section 20B (or the so-called 18 month rule) can result in stale (and unrecoverable) service charges; something all managing agents want to avoid. In this webinar, we’ll explore the 18 month rule in some detail, and look at what it means for managing agents in practice. We’ll consider the latest case law on this topic, and offer some practical guidance for agents to try and avoid stale service charges.
Online 1-hour
— 01/11/21 - 01/11/21
TC104 - EFFECTIVE TIME MANAGEMENT
About
Time management is a term that we often use but, we can’t actually ‘manage’ time. We can’t slow it down or speed it up. However, what we can do is understand how to use our time more effectively to be more productive and get more ‘stuff’ done.
Online 9.30am-12.30pm
— 24/11/21 - 24/11/21
TC86: CONCIERGE TRAINING COURSE
About
A comprehensive three-day programme to train new and existing site-based staff in the three key areas they need: Fire Awareness; Health & Safety; and Customer Service training. The role of the concierge is a safety critical one and it should also be remembered that they are the most frequent point of contact with your company that most residents have. The course can be taken as a whole, or as individual days.
Online - 1, 2 or 3 day course
— 17/05/21 - 17/05/22 (Ongoing)