Training Courses
Comprehensive training in residential leasehold management
ARMA ONLINE TRAINING
We are able to offer block bookings to members at a further discounted rate and also provide online in-house training courses for your staff. Please also contact us directly for further information on this: training@arma.org.uk
SYSTEM CHECK TO BE UNDERTAKEN:
In advance of all of our ARMA training courses we require you to undertake a check on the system requirements using this link https://support.goto.com/webinar/system-check-attendee
Technical issue FAQ Click Here
In This Section
Key
In-House Courses
We can run most of our courses in-house.
For further information email our training department or call 020 7978 2607.
ARMA has an extensive professional training programme that covers all areas of residential leasehold management, legal, health & safety, accounting, insurance, RMC/RTM company management, site staff, human resources
and general interest. Beginner, intermediate, advanced and refresher levels are available so there is something for everyone.
We have also created career pathways for staff in the block management sector and for people wishing to move from lettings into block management.
You can view all of our training courses below and in our Training Programme brochure
You can book our training below.
Filter Displayed Training Courses
W16 – Electrical Vehicle Charging Systems –The property managers guide to dealing with EV charging in leasehold environments
About
This training course explains the steps a property manager must consider to progress initial leaseholder enquiries right through to installation and commissioning of a full electric vehicle charging system.
Online
— 18.4.24
TC117: An Introduction to Leasehold for Lettings Agents
About
There are an estimated 4.98 million leasehold dwellings in England and Wales, with leasehold flats making up 70% of the rental sector. A good understanding of the leasehold system is therefore essential for any lettings agent. The aim of this course is to equip letting agents with a solid understanding of what leasehold is, the common pitfalls for lettings agents and their clients, and how to avoid them.
Online
— 07/05/2024
TC97: Counting The Cost – Reserve Fund or not to Reserve Fund?
About
This one-day practical workshop (Or two 3 hour sessions over 2 days when run online) is intended to explore the liability for providing a reserve fund in residential management and the rules governing its accumulation and use.
Online
— 29/04/2024 to 30/04/2024
TC114: Introduction to being an RMC/RTM Director
About
If you are a Director of a Residents’ Management Company (RMC) or Right to Manage Company (RTM), or thinking of becoming a Director, this course is for you. RMCs/RTMs are companies which own and run blocks of flats. Each flat owner is typically a member or shareholder in the RMC and members are appointed from amongst their number to become Directors. The RMCs are then run by these Directors. The duties of the company towards each Leaseholder are set out in the Leases for each flat. There is a mix of contractual duties, such as repairs, maintenance, insurance, and service charge accounting, and statutory duties, including setting reasonable levels of service charges and consulting on major works. The aim of this course is to help you understand the different elements involved in being a Director and develop how you carry out the role.
Online
— 18th and 19th of March 2024
W14: Deeds of Variations: a practical guide for property managers
About
Are you a property manager facing an increased number of requests for deeds of variation? In this session, we’ll explore the reasons behind the requests, together a discussion around the common types of requests for variation sought by both leaseholders and owners of freehold properties, including the increased demand for mortgage protection clauses. We’ll consider steps involved in varying leases (and transfers), and an overview of the process involved from the point of view of managing agents. We’ll also consider the frequent requests made to cancel, add and/or amend restrictions.
Online
— 13/06/2024
TC112:Building Safety Case Reports and Managing Agents
About
The introduction of the Building Safety Act 2022 introduces new responsibilities and accountabilities on owners and managers of high-rise residential properties. Understanding who is accountable and what is needed is essential for owners and managers alike in order to stay ahead of the game and understand what it is going to take to ensure compliance.
Online
— 24.4.24
Online
— 21/02/2024
Online
— 26.06.24
TC1: INTRODUCTION TO RESIDENTIAL PROPERTY MANAGEMENT
About
A 6-hour course being run over 2 days (3-hours per day) by ARMA’s Technical Officer, for those new to residential leasehold property management. It will provide an overview of the controls and processes required to effectively manage a leasehold block.
Online
— 10.04.2024 to 11.04.2024
Online
— 29.5.24 to 30.5.24
Online
— 9.7.24 to 10.7.24
Online
— 16.09.24 to 17.09.24
Online
— 08.10.24 to 09.10.24
TC110: Leaseholder Protections and Landlord’s Certificates and Leaseholder Deeds of Certificate
About
A half day course exploring the leaseholder protections under the Building Safety Act
Online
— 17/04/2024
Online
— 10/07/2024
W12 – Flat Front Doors (Conducting Basic Fire Door Checks)
About
This training course delivers instruction on how to conduct basic fire door checks under Regulation 10 of the Fire Safety (England) Regulations 2022. It will aim to enable those with the responsibility for conducting routine fire door checks to appreciate the purpose and role of a fire door and how to identify common faults in fire doors for remediation.
Online
— 23/04/2024
Online
— 22/05/2024
Online
— June 19th
TC88: ARE YOU A PROPERTY MANAGER WITH PARTY WALL HEADACHES? – HALF DAY COURSE
About
Since it came into force, the Party Wall Act has caused some headaches for property managers. Whether you’re planning to undertake works, or are on the receiving end of a Party Wall Notice, property managers need to understand the implications, timescales and obligations. This interactive half-day course is designed to equip property managers with the knowledge and confidence they need to deal with Party Wall matters.
Online
— 22/05/24
TC105: Effective Complaints Handling
About
The property business is a people business, and good business means you will deal with a range of people. Inevitably some of those people will be dissatisfied and will make complaints.
Online
— 8/07/2024
TC55: Introduction to General Health and Safety for Property Managers
About
A 6-hour course being run over 2 consecutive days (3-hours per day). This course is designed to introduce new entrants to the sector to the minimum Health & Safety knowledge essential to their career path.
Online
— 26/03/2024 - 27/03/2024
W11: DEALING WITH SECTION 20B: THE “18 MONTH RULE”
About
There are a raft of contractual and statutory restrictions on the recovery of service charges, and failures to comply can result in lessees withholding payment of service charges.
Online
— 12.06.24
TC11: RESIDENTIAL SERVICE CHARGE ACCOUNTS GUIDANCE
About
A 6-hour interactive discussion forum addressing best practice for service charge accounting.
Online
— 17.6.24 to 18.6.24
Online
— 18.11.24 to 19.11.24
TC39 READING LEASES
About
A 6-hour course being be run over 2 consecutive days (3-hours per day) where you will be learning to read leases constructively and understanding the practical application of the principles.
Online
— 05/06/2024 to 06/06/2024
TC66: INTRODUCTION TO FIRE SAFETY FOR PROPERTY MANAGERS
About
A 6-hour course being be run over 2 consecutive days (3-hours per day). This course is provided for block managers looking to learn the basics of fire safety for residential buildings. It gives basic information for managing the fire risks of common parts of blocks of flats and delves in to the essential grounding of the Regulatory Reform (Fire Safety) Order 2005. At the end of this course, you will understand who is responsible for what and why in terms of fire safety and will have a basic knowledge of the changes happening in this all-important area of block management.
Online
— 14.03.24 to 15.03.24
TC82: INSURANCE IN RESIDENTIAL LEASEHOLD PROPERTY MANAGEMENT
About
This refreshed TC82 Insurance session will provide an introduction to the Insurance industry to include the roles of Brokers, Captives and Insurers and how they operate within the Leasehold sector. We will look at the different levels of cover available and how they represent Fair Value to consumers. With the ever changing regulatory framework, we will also look into what a Property Manager can do when it comes to Insurance and what falls outside of the regulatory framework. Finally, the course will include what insurers look for when risk profiling, underwriting, claims management and the receiving of Insurance commissions.
Online
— 22.03.2024
TC44: INTRODUCTION TO ACCOUNTING FOR SERVICE CHARGES
About
A 6-hour course being be run over 2 consecutive days (3-hours per day) walking through the financial year of a property. This course is aimed at individuals with less than 18 months experience in the industry.
Online
— 20.5.24 to 21.5.24
Online
— 14.10.24 to 15.10.24
TC27 THE PROCEDURAL AND TECHNICAL ISSUES OF SECTION 20
About
A 6-hour course being be run over 2 consecutive days (3-hours per day) covering the requirements and procedures of Section 20 (qualifying works and qualifying long term agreements), exemptions, OJEU Public Notices and the growing body of Case Law.
Online
— 15/04/2024 to 16/04/2024
TC102: COMPANY DIRECTORS AND SECRETARIAL DUTIES AND RESPONSIBILITIES
About
Residents’ Management Companies and RTM companies are subject to the same rules and regulations as all other limited companies in England and Wales.
Online
— 22.4.2024 to 23.4.2024
TC84: DEVELOPING LEADERSHIP
About
This interactive and engaging 7.5-hour course being run over 3 consecutive days (2.5-hours per day - with 30 minutes each day for questions), covers practical solutions to today’s leadership challenges and the resources to develop resilient, engaged and trusting teams.
Online
— 02.07.24 to 04.07.24
TC83 : DEVELOPING RESILIENCE
About
This practical and highly engaging 6-hour course being run over 3 consecutive days (2-hours per day) provides delegates with a range of tools and techniques to develop and maintain their own resilience, providing significant benefits to mental, physical and emotional well-being.
Online
— 11.06.2024 to 13.06.2024
TC81: LIFT MANAGEMENT – HALF DAY COURSE
About
This 3-hour webinar session will introduce managing agents and property managers to lifts, lift maintenance and their responsibilities under legislation. Participants will gain an understanding of how a lift functions, lift maintenance management, applicable codes and standards and how to plan for when a lift reaches the end of its service life.
Online
— 10/06/2024
Online
— 27/11/2024
TC80: ADVANCED HEALTH AND SAFETY MANAGEMENT FOR RESIDENTIAL MANAGING AGENTS
About
An advanced Online Webinar, run over 3 days, for directors and senior managers who are responsible for undertaking the management of health and safety risk within their own organisation and on behalf of their clients to ensure that they comply with current health and safety law.
Online - 6 hours over 3 days (2 hours per day)
— 24/06/2024 to 25/06/2024