Association of Residential Managing Agents

Members' Area

ARMA Annual Conference

Tuesday 12 - Friday 15 October 2021


Dates: Tuesday 12th October – Friday 15th October 

Times: 10:00-12:30 each day

Format: Online event

The conference programme will be made available soon.


ARMA’s 2021 Annual Conference will take delegates back to the future of residential property management, by refocusing on the key issues set to shape the sector over the coming years.

Day 1 - ARMA Updates & Keeping Positive

Beginning with key ARMA updates, our first conference sessions will be delivered by ARMA’s Chairman and its CEO. After a tough year of restrictions, remote working and the ever-present need to keep residents safe, we’ll also look at how individuals can stay positive and maintain resilience in their day-to-day lives.

Day 2 - Building Safety

After the Fire Safety Bill received Royal Assent earlier this year and as the Building Safety Bill progresses through the House of Commons, health and safety will be a staple of our 2021 agenda. Day Two discussions will cover the Building Safety Bill, the new roles critical to the regime as well as the ongoing cladding crisis. 

Day 3 - Legal Cases

Day Three will see a lively legal debate with several high-profile cases covered which could have significant implications on the world of leasehold.

Day 4 - Partner Expertise

On the final day, delegates can tap into a wealth of industry expertise as we open up the floor to our ARMA Partners who will provide delegates with free guidance on their chosen ‘Technical’ or ‘Business’ topics. 


Confirmed speakers include:

  • Nigel Glen, CEO, ARMA - Day 1, 'ARMA and Industry Updates'
  • Michael Jacobs, ARMA Chairman & MLM Property – Day 1, 'ARMA and Industry Updates'
  • Shelley Jacobs, MLM – Day 1, ‘Wellbeing and Resilience’
  • Dr Shaun Lundy, Tetra Consulting – Day 2, ‘Building Safety Bill
  • Cassandra Zanelli, PMLS – Day 3, ‘Legal Updates’
  • Justin Bates, Landmark Chambers – Day 3, ‘Legal Updates’
  • Linn Byberg, Institute of Business Ethics – Day 3, ‘Ethical Leadership’


Book Your Place

If you're looking forward to another year of engaging speakers, need-to-know content and lively discussions, make sure you save the date for our online Annual Conference. With more details to follow, bookings will open soon.


ARMA's 2020 Conference

Due to Covid-19, ARMA's 2020 Annual Conference was delivered as a webinar over four consecutive days from 8 - 11 September. The theme was Recovery and Beyond and we had an exciting programme of industry-leading speakers who delivered the most up-to-date advice to delegates in what continues to be the sector’s leading Conference for leasehold professionals.

Our thanks goes to all the speakers and delegates who came out in support of the event. We also would like to thank all of our sponsors - without their support this conference simply would not have taken place.

To read our review of the 2020 event CLICK HERE.