Association of Residential Managing Agents

Members' Area

Sector Experts Team Up to Survey the Leasehold Industry as Reform Looms Large

Industry-leading repairs and maintenance management software provider, Fixflo, in conjunction with ARMA, has launched an annual leasehold and block management survey, amidst the controversial discussions about commonhold and the overall leasehold reform.

The Fixflo Leasehold and Block Management Market Report 2019 aims to understand the challenges and opportunities that lie ahead for property professionals in the sector. With a myriad of external challenges such as leasehold reform, the regulation of managing agents and Brexit looming large on the horizon, the industry is facing one of its toughest years since ARMA’s founding in 1991. In spring 2019, Fixflo, ARMA and MRI Software recognised the value an industry-wide survey could bring to more data-driven debate on the policy issues and a project led by Fixflo to remedy the lack of research was soon underway. Leading industry publications News On The Block and Flat Living will be driving the campaign as key media partners.

Rajeev Nayyar, Managing Director of Fixflo, said, “On top of the uncertainty of Brexit, leasehold reform is imminent. With the findings from this report, we can better respond to the needs of the industry and see on a granular level, what support or technological solutions can help property professionals through the testing period ahead and turn any challenges into opportunities. We will run the survey annually to keep abreast with what block management companies are concerned with.”

ARMA, the leading trade association for residential managing agents, wanted to understand the challenges and opportunities faced by leasehold block managing agents, and the way they apply technology. Dr Nigel Glen, Chief Executive Officer of ARMA is eager to learn where block management companies need help most, “Many of our members voice their concerns over external and internal challenges such as the leasehold reform, regulation of managing agents and Brexit, and the increasing difficulty in hiring talent. The survey will give us actionable data and guide the development of our training offerings and more.”

James Lavery, Marketing Director of MRI Software commented on the survey, “As a leading provider of software solutions for the leasehold sector, we're delighted to support this research, and look forward to gaining further insight into how residential property management organisations are responding to market pressures while maximising opportunities through tech.”

The Fixflo Leasehold and Block Management Market Report 2019 is now calling for leasehold and block management companies to have their say. Personnel of any seniority in the sector are welcome to respond to the survey, which is open for submissions until 31 August 2019.

Access the survey here:

Five lucky respondents will be chosen at random and receive a £100 Amazon voucher.