Association of Residential Managing Agents

Members' Area

Leaseholders

The information you need to get the most out of living in a leasehold flat

KNOW YOUR RIGHTS AND RESPONSIBILITIES

If you live in a leasehold flat, it’s important to understand the nature of this type of home ownership and to know your rights and responsibilities as a leaseholder. It’s also important to know how your building is being managed, who it’s being managed by and what you can do if you run into problems.

LEASEHOLDER ASSISTANCE IS AVAILABLE THROUGH A NUMBER OF GOVERNMENT CHANNELS.

If you are a leaseholder looking for advice with regards to your rights then you should contact the Leasehold Advisory Service www.lease-advice.org on info@lease-advice.org as ARMA is not able to provide you with individual technical advice.

There is also the First Tier Tribunal Property (a judicial arm dealing with landlord and tenant matters) (www.gov.uk/courts-tribunals/first-tier-tribunal-property-chamber) or the government Ombudsman scheme that the member is required, by law, to sign up to.

ARMA do however have a self-service leasehold library with dozens of free advice guides which you are able to view and download.

In this section you can find out more about what it means to live in a leasehold flat. You can also find information about the role of managing agents and why you should use an ARMA member  – so don’t forget to take a look.

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