Association of Residential Managing Agents

Members' Area

Leaseholder Library

Welcome to the Leaseholder Library

ARMA self-service library offers guidance to leaseholders. We would recommend that you view the documents available to see if they can assist.

If they do not, or you require further information then please contact the Leasehold Advisory Service at They are a government funded body who are able to assist you and they provide free information, initial advice and guidance to members of the public about residential leasehold. They are independent and impartial and all of their advisers are legally qualified.


Posted: 28 / 06 / 2019

Updated: 19 / 07 / 2023

So What Does A Managing Agent Do?

This booklet has been produced for leaseholders and prospective purchasers to explain the role of the managing agent and to de-mystify some of the peculiarities of the leasehold system.

ARMA is the leading professional body for residential managing agents in England and Wales. We promote high standards of leasehold management and professionalism through advice, training and guidance.