Association of Residential Managing Agents

Members' Area

Leaseholder Library

Welcome to the Leaseholder Library

ARMA self-service library offers guidance to leaseholders. We would recommend that you view the documents available to see if they can assist.

If they do not, or you require further information then please contact the Leasehold Advisory Service at They are a government funded body who are able to assist you and they provide free information, initial advice and guidance to members of the public about residential leasehold. They are independent and impartial and all of their advisers are legally qualified.


Posted: 10 / 07 / 2014

Updated: 19 / 07 / 2023

Service Charge Arrears

When leaseholders don’t pay, or fall behind with, their service charge payments it can cause problems for everyone else in the block. The managing agent may not have enough funds to carry out important maintenance or provide the key services that everyone expects.

In this Advice Note, well take a look at some of the issues and legal restrictions that leaseholders, Residents Management Company (RMC) directors and their managing agents face when pursuing service charge debts.