Association of Residential Managing Agents

Members' Area

Leaseholder Library

Welcome to the Leaseholder Library

ARMA self-service library offers guidance to leaseholders. We would recommend that you view the documents available to see if they can assist.

If they do not, or you require further information then please contact the Leasehold Advisory Service at They are a government funded body who are able to assist you and they provide free information, initial advice and guidance to members of the public about residential leasehold. They are independent and impartial and all of their advisers are legally qualified.


Posted: 09 / 06 / 2018

Updated: 19 / 07 / 2023

  • What are Pests?
  • If you have a pest problem – whose responsibility is dealing with it?
  • Who to Call in the Event of an Infestation
  • Control of Key Pest Species
  • Health and Safety Issues
  • What Service Standard is Usual in a Pest Control Contract
  • Further Information & References