Association of Residential Managing Agents

Members' Area

Leaseholder Library

Welcome to the Leaseholder Library

ARMA self-service library offers guidance to leaseholders. We would recommend that you view the documents available to see if they can assist.

If they do not, or you require further information then please contact the Leasehold Advisory Service at They are a government funded body who are able to assist you and they provide free information, initial advice and guidance to members of the public about residential leasehold. They are independent and impartial and all of their advisers are legally qualified.


Posted: 03 / 07 / 2023

Updated: 19 / 07 / 2023

Management Fees

This guidance was revised in June 2023.

As a trade association for managing agents, ARMA does not set, recommend or give any guidance on fee levels or market rates to its members.

There’s no norm or standard management fee for managing a block of flats. The fee will depend upon the size and type of property and the range of services required.

However, ARMA is very keen that its members act ethically when negotiating with and charging fees to landlords including Residents’ Management Companies (RMCs) and Right to Manage companies (RTMs).

In this Advice Note, we have set out what we believe is good practice for agents when it comes to agreeing management fees with their clients.