Association of Residential Managing Agents

Members' Area

Leaseholder Library

Welcome to the Leaseholder Library

ARMA self-service library offers guidance to leaseholders. We would recommend that you view the documents available to see if they can assist.

If they do not, or you require further information then please contact the Leasehold Advisory Service at They are a government funded body who are able to assist you and they provide free information, initial advice and guidance to members of the public about residential leasehold. They are independent and impartial and all of their advisers are legally qualified.


Posted: 16 / 07 / 2014

Updated: 19 / 07 / 2023

Appointment of Manager

Under Section 24 of the Landlord and Tenant Act 1987, any leasehold flat owner has the right to apply to a Tribunal to change their managing agent if they’re unhappy with the current one. But its normally a last resort there are time and cost implications and the appointment will only be granted if you can prove fault with the current management.

The process can be initiated by a single leaseholder or a group, and its a good alternative when there’s no enthusiasm in the block for going down the Right to Manage route.

In this Advice Note well look at how you can go about appointing a new managing agent through a Tribunal.