Association of Residential Managing Agents

Members' Area

Leaseholder Library

Welcome to the Leaseholder Library

ARMA self-service library offers guidance to leaseholders. We would recommend that you view the documents available to see if they can assist.

If they do not, or you require further information then please contact the Leasehold Advisory Service at They are a government funded body who are able to assist you and they provide free information, initial advice and guidance to members of the public about residential leasehold. They are independent and impartial and all of their advisers are legally qualified.


Posted: 08 / 11 / 2023

Updated: 08 / 11 / 2023

Service Charge Accounting - Best Practice

In 2010 the Government pulled back from introducing important regulations that would have given greater protection to leaseholders’ service charge money. To fill this void ARMA, along with the Institute of Chartered Accountants for England and Wales (ICAEW), the Association of Chartered Certified Accountants (ACCA) and the Royal Institution of Chartered Surveyors (RICS), worked together to issue best practice guidance on service charge accounting.

This advice note summarises that best practice – Service Charge Accounting – Best Practice

Note: References to Residents’ Management Companies (RMCs) also include Right To Manage Companies (RTMs) and references to landlords include RMCs where they are responsible for the collection of service charges.