Association of Residential Managing Agents

Members' Area

Appointing a managing agent

A detailed guide on how to go about appointing and employing a managing agent

ARMA self-service library offers guidance to leaseholders. We would recommend that you view the documents available to see if they can assist.

If they do not, or you require further information then please contact the Leasehold Advisory Service at They are a government funded body who are able to assist you and they provide free information, initial advice and guidance to members of the public about residential leasehold. They are independent and impartial and all of their advisers are legally qualified.


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Appointing a Managing Agent.pdf

This guide is for leaseholders thinking about appointing and employing an agent to manage their building. It's particularly relevant for directors of resident management companies and right to manage companies.

It explains the benefits of using a professional managing agent, how to go about appointing one and what you can do to get the best out of them.

There's also a useful checklist of questions to ask prospective managing agents, a sample tendering letter and a summary of services you may require.

You can download the full 14 page guide above.

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