Association of Residential Managing Agents

Members' Area



As you are aware, we are all in unprecedented times. We know that the COVID-19 Pandemic will have an impact on people and companies on an unparalleled scale and exactly how it will unfold is still uncertain.

Recently imposed restrictions to daily life have forced us to quickly adopt different ways of working, learning and connecting with each other.

We know that social distancing measures will be in place for the foreseeable future and during this time ARMA has adapted its classroom training courses and will now offer them as live online training.

We are aware during these difficult times that training courses will need to be run to suit our members needs and rather than running a full-day course over one full-day we are running these over consecutive days to allow you to plan your day accordingly around this. Full details of the dates and times are provided on each course by selecting READ MORE/BOOK.

We are able to offer block bookings to members at a further discounted rate and also provide online in-house training courses for your staff. Please also contact us directly for further information on this:



In advance of all of our ARMA training courses we require you to undertake a check on the system requirements using this link

The reason for this is that it will help you avoid any connection issues for you prior to joining our training course. If this is not undertaken until the course commences you may experience technical issues which we may not be able to resolve for you once the training course has commenced.


When the webinar begins, you will be connected to audio using your computer's microphone and speakers (VoIP).Please note that not all laptops have this ability and so we recommend that you use a headset if this should be the case as this will allow you to hear the webinar. 

Please make sure that you check if your computer has a microphone and speakers and if not please ensure that you have a headset that you can use. Please do not wait until the course commences before this is checked.

Technical issue FAQ Click Here

3 hours

Date: 05/07/2022

Duration: 3 hours

Start Time: 13:00

End Time: 16:00

Price for Members of ARMA: £60.00

Price for Non-member: £100.00

Book a Place


Back to Training


Residents’ Management Companies and RTM companies are subject to the same rules and regulations as all other limited companies. With corporate-based challenges from members on the increase, it is important that managing agents are familiar with company law basics. At the request of members, ARMA has designed an interactive workshop focusing on the fundamentals of company law for management companies and troubleshooting some of the most common issues and challenges that managing agents face.


This highly interactive workshop will cover the following issues:

  • Shares or guarantee: what are the differences?
  • Reviewing, understanding and implementing the memorandum and articles of association of a company
  • General meetings (including how to deal with general meetings in lockdown)
  • Ordinary and special resolutions: what are the differences and what additional requirements are there for special resolutions
  • Are written resolutions a viable alternative?
  • Appointment of directors
  • Register of members: what are the requirements and what information should be recorded in the register (and for how long)
  • Dealing with requests from members to inspect the register
  • Dealing with requests from members to requisition a company meeting

Understanding the criminal offences that might be committed by a company (and its officers.



This workshop is ideal for managing agents who are managing blocks for, and on behalf of, management companies, particularly those providing company secretarial services.

Level: Basic/Intermediate/Refresher