Association of Residential Managing Agents

Members' Area

Join ARMA

You don't have to be a managing agent to benefit from ARMA membership

There are four ways in which companies can become involved with ARMA: as a Member, as an Associate, as a Partner, or as an Affiliate.

Membership

Companies that have traded successfully as managing agents for at least two years and Housing Associations that have managed residential long leasehold property for at least two years, either their own property or that of another landlord, are eligible to apply to be an ARMA Member. Members must have achieved ARMA Accreditation. They:

  • Are permitted to use the ARMA logo
  • Are permitted to promote themselves as ARMA ‘Members’
  • Have access to the full range of ARMA member level benefits
  • Are regulated by the independent Regulatory Panel
  • Are permitted to attend meetings and vote in respect of the company affairs of the Association of Residential Managing Agents Ltd (of which ARMA is the trading name)
  • Are required to comply with ARMA Bye-Laws, RICS Code, relevant legislation and the ARMA Consumer Charter & Standards.

Member level benefits include technical support, access to over 100 Guidance Notes, discounted training, networking/briefing events, access to a free business advice line, weekly circular and quarterly magazine.

Associate

This is a transitory category where maximum periods are set and the Associate will either progress to Member, or if still not qualified to do so after the specified period, will no longer receive member level benefits and may be asked to leave. Associates can be:

  1. New applicants or former Affiliates who are managing agents and are working towards Membership but don’t yet meet the two year trading rule (to become a Member, managing agents must be able to demonstrate that they have been trading successfully in block management for at least two years). The maximum period for which they can be Associates for is two years. If they fail to become a Member by the end of that period, they will no longer receive member level benefits and may be asked to leave.
  2. Current Members who do not yet meet the ARMA Accreditation standards (either by their own admission or having had their application for accreditation declined) but are working towards compliance for a specified ‘grace period’. If they fail to achieve ARMA Accreditation by the end of that period, they will no longer receive member level benefits and may be asked to leave.
  3. Housing Associations operating as managing agents having had their application for accreditation declined are offered Associate status with a specified “grace period” within which to become accredited. If they fail to do so by the end of that period, they will no longer receive member level benefits and may be asked to leave.

Associates receive all the member level benefits (see above) but they are:

  • Not permitted to use the ARMA logo
  • Not permitted to promote themselves as ‘Members’
  • Regulated by the independent Regulatory Panel
  • Not permitted to attend meetings and vote in respect of the company affairs of the Association of Residential Managing Agents Ltd (of which ARMA is the trading name)
  • Required to comply with ARMA Bye-Laws, RICS Code, and relevant legislation
  • NOT required to comply with the ARMA Consumer Charter & Standards.

Partner

Partner status is open to any organisation that is not directly involved in the practice of block management but whose products and services are essential for managing agents. Partners can be:

  • Accountancy firms
  • Insurance companies
  • Management service providers
  • Solicitors
  • Software companies
  • Debt collection companies
  • Utility providers
  • Other companies such as: emergency repairs, lift maintenance, Health and safety, etc.

The granting of Partner status and entitlement is entirely at the discretion of the ARMA Council who may withdraw or amend it at any time without appeal.

Partners receive the full range of member level benefits (see above) but they are:

  • Permitted to use the ARMA Partner logo
  • Required to compy where applicable, with ARMA Bye-Laws, RICS code and relevant legislation
  • Required to attend the TC1 introductory course before being allowed use of the ARMA Partner logo
  • Not permitted to promote themselves as ‘Members’
  • Not permitted to use ther Partner status for the purpose of selling their/their company's services to non-ARMA members
  • Not regulated by the independent Regulatory Panel
  • Not permitted to attend meetings and vote in respect of ARMA affairs
  • Required to comply where applicable, with ARMA Bye-Laws, RICS Code and relevant legislation
  • NOT required to comply with the ARMA Consumer Charter & Standards.

For more information about the ARMA Partners scheme, please click here.

Affiliate

Affiliate status is open to non-commerical companies that are involved in the management of leasehold blocks of flats but not eligible for Membership such as Residents Management Companies (RMC), Right To Manage Companies (RTM) and Residents Associations; or Housing Associations that do not manage residential long leasehold property.

The granting of Affiliate status and entitlement is entirely at the discretion of the Council who may withdraw or amend it at any time without appeal.

Affiliates receive the full range of member level benefits (see above) but they are:

  • Not permitted to use the ARMA logo
  • Not permitted to promote themselves as ‘Members’
  • Not regulated by the independent Regulatory Panel
  • Not permitted to attend meetings and vote in respect of the company affairs of the Association of Residential Managing Agents Ltd (of which ARMA is the trading name)
  • Required to comply where applicable, with ARMA Bye-Laws, RICS Code and relevant legislation
  • NOT required to comply with the ARMA Consumer Charter & Standards.

How to join

If you would like to apply for membership of ARMA as a Member, Associate, Partner or Affiliate, please complete the Membership Enquiry Form. You will need to create an account to access the membership enquiry form. If you encounter any difficulties please contact info@arma.org.uk. The following documents can be downloaded here: Guide to Joining ARMA, ARMA Consumer Charter & Standards, ARMA Guide to Audit.