Association of Residential Managing Agents

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Section 20 consultation

A full guide to the S.20 consultation process for major works and long term agreements

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Posted: 01 / 01 / 2011

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By law, leaseholders must be consulted before a landlord carries out works above a certain value or enters into a long-term agreement for the provision of services.

This guide explains the Section 20 consultation process for landlords, resident management companies and their managing agents in England and Wales.

IMPORTANT: The advice in this booklet needs to be read in conjunction with the decision in a recent case in the High Court, 'Phillips v Francis'.

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