Association of Residential Managing Agents

Members' Area

Meet the Team

Now you know what we do, you should know who we are. ARMA is run by a small but dedicated team working in Wimbledon, London.

DR. NIGEL GLEN BA(HONS)(OXON), MA(HONS)(OXON), D.PHIL(OXON), MIRPM (CHIEF EXECUTIVE OFFICER)

DR. NIGEL GLEN

020 7978 2607
nigel@arma.org.uk

Nigel joined ARMA as Chief Executive Officer in April 2016 following a varied and highly successful career in senior executive positions, including a software business start-up, investment banking, and co-founder and director for a residential property management firm. Nigel’s main responsibility is the longer term strategy and direction of ARMA and representing the Association to the outside world, particularly concerning legislation and policy.

Noella Lee FIRPM, AssocRics (Chief Operating Officer)

Noella Lee

020 7978 2607
noella@arma.org.uk

As Chief Operating Officer, Noella is responsible for the day-to-day management of ARMA, the overall performance of the organisation and delivery of services to members.

Helen Christie AssocRics, FIRPM (Technical Officer - Currently on maternity leave)

Helen Christie

020 7978 2607
info@arma.org.uk

A major part of Helen's role is to provide direct technical support to ARMA members and affiliates. She is also heavily involved in producing and reviewing ARMA's Guidance Notes for members and Lessee Advisory Notes for leaseholders. Helen also acts as Principal for ARMAs Technical Committee, Health & Safety Forum and other working groups. Helen has taken a lead in the ARMA-Q project, establishing Standards, accreditation audit processes and compliance procedures.

Yen Ly-Nguyen AIRPM (Event Operations Manager)

Yen Ly-Nguyen

020 7978 2607
yen@arma.org.uk

Yen has overall responsibilities for ARMA's events, training courses, AGM, members' dinner and conference. She also books advertising in ARMA's newsletter and manages the distribution of the weekly members' circulars.

Sharon Corette AIRPM (Office Manager/PA to CEO & COO)

Sharon Corette

020 7978 2607
sharon@arma.org.uk

Sharon offers PA support to ARMA's Chief Executive and Chief Operating Officer. She is the Office Manager and also acts as Clerk to the Council.

Diana West (Membership Officer)

Diana West

020 7978 2607
diana@arma.org.uk

Diana looks after the membership services at ARMA. She deals with member and affiliate application requests and manages the applications once they have been submitted. She also manages the membership renewal process. If you have a question about joining ARMA, Diana can help.

Sean Cahill (Communications & Marketing Manager)

Sean Cahill

020 7978 2607
sean@arma.org.uk

Sean is responsible for managing ARMA’s communications and marketing activities, including AQD (the quarterly newsletter for ARMA members), social media, website, publications and relations with the local, national and trade press. For all press and communications queries, Sean is the first point of contact.